Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ellie Heard

September 7, 2023

5  out of  5 rating by Ellie Heard
"Big thanks to Lexi for helping me get signed up for auto insurance today and taking the time to explain all of my options!"

Osiel Lopez

September 7, 2023

5  out of  5 rating by Osiel Lopez
"Lexi was great help"

Zech Hopkins

August 29, 2023

5  out of  5 rating by Zech Hopkins
"Lexi from State Farm is the best"

Caleb Spears

August 26, 2023

5  out of  5 rating by Caleb Spears
"Such a stressful process made easy. They offered me the lowest quote for the same coverage compared to the other major insurance companies. I ended up saving about $60/month by switching from my previous insurer. Lexi was the rep who helped me out - it was so refreshing to deal with a rep who felt like a human and not a robot reading off of a script. There’s no better way to frustrate a customer than a robotic rep who has no idea what they’re doing. Genuine props to her for being able to help without putting me on hold, transferring me a dozen times to different departments, or giving me the run-around out of laziness. I received a quote and had the paperwork signed within 30 minutes. Couldn’t recommend them any higher - cheaper, full coverage, and I have zero complaints so far! I don’t write reviews often, but Lexi really was the deciding factor. One quote was pretty close in price (a few dollars more), but her attitude over the phone compared to the rep I spoke with at (not going to say the name, but a major insurer) is what absolutely sold me. Thanks to y’all - keep it up!"

Terrell Mabrito

August 23, 2023

5  out of  5 rating by Terrell Mabrito
"Lexi was awesome! Extremely polite and willing to answer any questions I had. Even got me an umbrella policy at a great price bundled with auto and renter's! I highly recommend this agency and highly recommend a raise for Lexi!"

Shane Yeo

August 21, 2023

5  out of  5 rating by Shane Yeo
"Lexi was extremely helpful and thorough."

big red

August 21, 2023

3  out of  5 rating by big red
"Just couldn't help me with my problem."

Amanda Vera

June 28, 2023

5  out of  5 rating by Amanda Vera
"(Translated by Google) Anahi is a very professional person, thank you very much for making the process very easy for us ☺️ (Original) Anahi es una persona muy profecional mucha gracias por hacernos el proceso muy facil ☺️"

Vanessa Torres

June 28, 2023

5  out of  5 rating by Vanessa Torres
"Super sweet and very knowledgeable"

Janis Feuge

June 28, 2023

5  out of  5 rating by Janis Feuge
"We had an awesome experience today at State Farm Insurance Company in Elgin, Texas with team leader, Mason Copeland. He was very professional, knowledgeable, and friendly in the complete process of insuring our 2 vehicles and our home policies."

Patience Blythe

June 28, 2023

5  out of  5 rating by Patience Blythe
"I love our local State Farm!!! They make us feel known and valued and always help with anything we need."

Eliasar Villarreal

June 23, 2023

5  out of  5 rating by Eliasar Villarreal
"I can say confidently that their policies that they provide are phenomenal and affordable for top tier services they provide. Thanks for looking out for me and my family."

Isaias R Ramos

June 23, 2023

5  out of  5 rating by Isaias R Ramos
"Overall great customer service experience staff is very friendly and very helpful at resolving my issues."

Dolores Collins

June 7, 2023

5  out of  5 rating by Dolores Collins
"I had a wonderful experience with my State Farm Customer Service representative. I was looking for a lower premium automobile insurance policy. The Customer Service representative provided great service. He went over the policy with me thoroughly and that I really appreciated. I am now a new State Farm customer policyholder."

Victor Encalada

May 18, 2023

5  out of  5 rating by Victor Encalada
"Definitely an easy process and overall a great experience. They provided all the info I needed to make the switch and Lexi was very helpful during the entire conversation and highly recommended at least getting a quote ."

Marie V

May 16, 2023

5  out of  5 rating by Marie V
"Caleb was great! He answered all my questions and had a great attitude even with his headset that kept pausing our call. Somebody get this man a new headset! :)"

Priestly Kweti

May 12, 2023

5  out of  5 rating by Priestly Kweti
"Very satisfied"

Skylor Tatum

May 11, 2023

5  out of  5 rating by Skylor Tatum
"Very helpful and easy to work with!"

Audra Wills

May 10, 2023

5  out of  5 rating by Audra Wills
"Our account manager, Caleb, has been super patient in answering my questions and very helpful! Happy to have made the switch to State Farm and a local agent."

ronald jones

May 5, 2023

5  out of  5 rating by ronald jones
"Caleb did a fantastic job and look forward to meeting him at some point in the near future. Thank you"

Saul Garcia

May 2, 2023

5  out of  5 rating by Saul Garcia
"Kaleb was great helped me get my wifes van insured. Thank you"

Jonessa Munoz

April 28, 2023

5  out of  5 rating by Jonessa Munoz
"Switching my policies over the Statefarm was easy & I saved money compared!"

Katherine McCoy

April 14, 2023

5  out of  5 rating by Katherine McCoy
"Lucia was super helpful and patient."

Marcus Fisher

April 13, 2023

5  out of  5 rating by Marcus Fisher
"Lucia was a great rep to speak with. She listened to what I needed and provided me with the best available options and did not try to over charge. Would love working with her again"

Marily Gomez

March 31, 2023

5  out of  5 rating by Marily Gomez
"Ms. Lucia Aguirre did an amazing job getting me the best auto insurance rate. After weeks of looking for the best quote she was able to help me in minutes. Thank you!!"