Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Conor Callison

Conor Callison

June 24, 2026

5  out of  5
rating by Conor Callison
"Fantastic, friendly and incredibly helpful."
Profile photo of Ki G

Ki G

June 12, 2026

5  out of  5
rating by Ki G
"Quick and easy to talk to"
Profile photo of Juan Martinez

Juan Martinez

June 11, 2026

5  out of  5
rating by Juan Martinez
"excellent"
We responded:
"Thank you for the five-star review!"
Profile photo of Stephanie Dodson

Stephanie Dodson

June 9, 2026

5  out of  5
rating by Stephanie Dodson
"Very helpful ! Been with State Farm for over 40 years different agents with my moves but all have been great."
We responded:
"Thank you so much for the 5-star review! We really appreciate your loyalty to State Farm over the last 40+ years, and we’re glad to hear you’ve consistently had great experiences along the way. If there’s ever anything you need, we’re always here to help."
Profile photo of Emily Schneider

Emily Schneider

June 6, 2026

5  out of  5
rating by Emily Schneider
"Vanessa went above and beyond to ensure all my questions were answered and found policies that fit my needs perfectly. I saved over $130 a month switching to State Farm."
We responded:
"Thank you for the 5-star review! We’re so glad Vanessa was able to answer all your questions and help you find coverage that fits your needs. And saving over $130 a month is fantastic—welcome to State Farm! If anything comes up or you ever want to review your policies, we’re here for you."
Profile photo of Vanessa Granados Esquivel

Vanessa Granados Esquivel

May 26, 2026

5  out of  5
rating by Vanessa Granados Esquivel
"Muy buena atención de la agente Linda Benítez, cumplió con todas mis peticiones con mi póliza y me dio el mejor precio posible, excelente servicio."
We responded:
"¡Muchísimas gracias por su reseña de 5 estrellas! Nos alegra saber que Linda Benítez le brindó una atención tan completa y que pudo ayudarle con cada solicitud relacionada con su póliza. Que además haya conseguido el mejor precio posible es justamente lo que buscamos: un servicio claro, eficiente y enfocado en sus necesidades.

Quedamos a su disposición para cualquier ajuste, renovación o duda que tenga más adelante. ¡Gracias por confiar en nosotros!"
Profile photo of Kiearra Mack

Kiearra Mack

May 20, 2026

5  out of  5
rating by Kiearra Mack
"She was very detailed very patient and very informative and gave me different alternatives. Amazing job thank you"
We responded:
"Thank you so much for the review! We truly appreciate you choosing our State Farm office—please reach out anytime you need anything."
Profile photo of Victoria Dahl

Victoria Dahl

May 20, 2026

5  out of  5
rating by Victoria Dahl
"Ashanta was by far the best insurance agent I’ve spoken to. She not only was very personable, knowledgeable, and easy to talk to, she was helpful and hooked me up with even more coverage at a better rate. I enjoyed the entire experience. Thank you again 🙏🏼"
We responded:
"Thank you so much for the thoughtful review and for choosing our State Farm office. Ashanta is truly a standout—she takes the time to get to know our customers, explain coverage clearly, and make sure you’re getting the best value. I’m glad she was able to help you increase your coverage and lower your rate, and that you enjoyed the experience. We appreciate you, and Ashanta and our team are always here if you need anything."
Profile photo of Francesco DiCarlo

Francesco DiCarlo

May 15, 2026

5  out of  5
rating by Francesco DiCarlo
"Yatti was fantastic helped me with everything I needed great customer service:)"
We responded:
"Thank you for the great review! We’re so glad Yatti was fantastic and helped you with everything you needed. We appreciate your business and are always here to provide great customer service."
Profile photo of GapsandNapps

GapsandNapps

May 14, 2026

5  out of  5
rating by GapsandNapps
"I called in to inquire about adding a vehicle for my teenager (yikes). Yari was very helpful in explaining the differences between the coverages they offer. She was not pushy and she was very patient answering all of my many questions. I felt confident in my decision to add the additional coverage and I appreciate the customer service that I receive every time I call."
We responded:
"Thank you for the thoughtful review! Adding a vehicle for a teenager can definitely feel overwhelming, and we’re so glad Yari made it easier by clearly explaining the coverage options, answering all your questions, and never being pushy. We truly appreciate your continued trust in the Robert Ndegwa State Farm team, and we’re always here whenever you need us."
Profile photo of Kayla Homedes

Kayla Homedes

May 14, 2026

5  out of  5
rating by Kayla Homedes
"Yaritza was amazing! Quick and efficiently, and answered all questions I had!"
We responded:
"Thank you for the great review! We’re so glad Yaritza was amazing, worked quickly and efficiently, and answered all of your questions. We appreciate you choosing the Robert Ndegwa State Farm team—please reach out anytime we can help with auto, home, renters, or life insurance."
Profile photo of Jose Rodz

Jose Rodz

May 5, 2026

5  out of  5
rating by Jose Rodz
"Fue un placer y fui muy bien atendido por ms. Yaritza!"
We responded:
"¡Muchas gracias por su reseña! Nos alegra saber que fue un placer atenderle y que Ms. Yaritza le brindó un excelente servicio. Le agradecemos su confianza en la agencia de State Farm de Robert Ndegwa—estamos a sus órdenes para ayudarle cuando lo necesite."
Profile photo of Lucia Ortega

Lucia Ortega

May 5, 2026

5  out of  5
rating by Lucia Ortega
"Me gusta por qué su personal es muy amable y precios accesibles 🙏🥰"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que nuestro personal fue muy amable y que encontró precios accesibles. Agradecemos su confianza en la agencia de State Farm de Robert Ndegwa—estamos aquí para ayudarle con auto, casa, inquilinos o vida cuando lo necesite."
Profile photo of Francisco Chavez

Francisco Chavez

May 1, 2026

5  out of  5
rating by Francisco Chavez
"Yaritza was very nice and and very help"
We responded:
"Thank you for your review! We’re glad to hear Yaritza was very nice and helpful. We appreciate your trust, and please feel free to reach out anytime you need assistance."
Profile photo of Hugo Arreola

Hugo Arreola

April 28, 2026

5  out of  5
rating by Hugo Arreola
"Dana , was super helpful and informative! Was taken care of within 5-10 mins!"
We responded:
"Thank you for the great review! We’re glad Dana was able to help and get everything taken care of so quickly. We appreciate your business and are here anytime you need us."
Profile photo of pat collins

pat collins

April 20, 2026

5  out of  5
rating by pat collins
"Very patient and kind and caring with my roof claim"
We responded:
"Thank you Pat for the five star review! We appreciate the opportunity to serve you!"
Profile photo of Mike Tucker

Mike Tucker

April 3, 2026

5  out of  5
rating by Mike Tucker
"Great service."
We responded:
"Thank you Mike for the five-star review and feedback. We appreciate your business! "
Profile photo of Jason Maks

Jason Maks

March 31, 2026

5  out of  5
rating by Jason Maks
"Yaritza was incredibly kind, patient and professional. Thank you!"
We responded:
"Thank you Jason for sharing your experience with Yari. She is indeed very kind, patient and professional. We'll make sure to pass along your kind words. Thank you for your business! "
Profile photo of Kelsie Neel

Kelsie Neel

March 26, 2026

5  out of  5
rating by Kelsie Neel
"Yari is very fast and helpful. Working with this State Farm location, has always been a breeze."
We responded:
"Thank you for the great review! We’re happy to hear Yari was fast and helpful, and that working with our office has always been a breeze. We truly appreciate your trust and look forward to helping you anytime you need us."
Profile photo of Adrell Sheldon

Adrell Sheldon

March 20, 2026

5  out of  5
rating by Adrell Sheldon
"most amazing customer service"
We responded:
"Thank you Adrell for the five-star review! We appreciate your business! "
Profile photo of willy jaramillo

willy jaramillo

March 20, 2026

5  out of  5
rating by willy jaramillo
"I had a great experience getting both my car and home insurance set up with State Farm. A big thank you to Dana for the recommendation—it made the process smooth, straightforward, and stress-free. I feel confident knowing I have reliable coverage in place, and I definitely recommend giving them a try if you’re looking for quality service and peace of mind. Thanks Dana!"
We responded:
"Thank you so much for the five-star review! We’re thrilled to hear you had a smooth, straightforward, and stress-free experience setting up both your auto and home insurance. Dana will be especially glad to know her recommendation helped and that you’re feeling confident with your coverage. We truly appreciate your trust and your recommendation—please don’t hesitate to reach out if you ever have questions or need anything!"
Profile photo of Rick Treadway-Teran

Rick Treadway-Teran

March 12, 2026

5  out of  5
rating by Rick Treadway-Teran
"The office manager is so kind and the other staff are always friendly. A great place to work with."
We responded:
"Thank you for the kind review! We’re glad to hear our office and team made you feel welcome—our goal is always to provide friendly, helpful service. We appreciate the opportunity to work with you."
Profile photo of Richard Knight

Richard Knight

March 11, 2026

5  out of  5
rating by Richard Knight
"Quick and friendly service"
We responded:
"Thank you for the review! We’re glad you received quick, friendly service—we appreciate your business and look forward to helping you again."
Profile photo of Itcel Sanchez

Itcel Sanchez

February 13, 2026

5  out of  5
rating by Itcel Sanchez
"Dana was extremely helpful & kind. Made the whole process easy & efficient."
We responded:
"Thank you for the kind review! We’re so glad Dana was able to help and make the process easy and efficient. We’ll be sure to share your feedback with her—we appreciate you choosing us."
Profile photo of Marilee M

Marilee M

January 30, 2026

1  out of  5
rating by Marilee M
"I'm so sick of the lack of response and misinformation from this office. I bought a new to me car after hours on Thursday. I immediately filled out the forms online giving them the information. The website said the office would call me. When they did not I called them. I was informed by the young lady who answered (who did not identify herself) they have 48 hours to respond, which is fine, except when I said well I am covered by my current insurance for the grace period, she said NO! You have NO insurance on that car! I asked again because there was no way that is correct. She reiterated that I HAVE NO INSURANCE ON THE CAR! She then said she would have Rebecca call me back as soon as possible. After 3 hours I called a different State Farm office, who was able to transfer me to customer care. The wonderful man there informed me that she was incorrect, I do have a 14 day grace period and I am covered! He was nice enough to get me a new policy and then switch my agent to the helpful one (5 star review coming!).
This is not the first issue I have had with this office and I had said before I was going to switch. After not doing, this was the final straw!
Highly recommend you look at the State Farm agent in Manor. They have very helpful, knowledgeable, professional staff!"
We responded:
"Thank you for taking the time to share this, and I’m genuinely sorry for the frustration and confusion you experienced—especially at a time when you were trying to make sure you were covered after purchasing a vehicle.

You should have received a timely call back and clear, accurate information. Hearing that you were told you had no coverage, and then had to go elsewhere to get clarity and help, is not the experience we want anyone to have with our office. I also apologize that your call wasn’t handled more professionally, including not being properly identified.

Because I can’t discuss policy specifics publicly, I’d appreciate the chance to look into what happened on our end and address it directly. If you’re willing, please call our office and ask for me, or email me your name and the best number to reach you, along with the date/time of your call. We take feedback like this seriously and will use it to coach and improve our communication and follow-up.

I’m sorry again for the experience, and I appreciate you bringing it to my attention."